Frequently Asked Questions
Everything you need to know about visits, the pharmacy, delivery and insurance.
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Use the Appointments page or tap the WhatsApp button — choose a department, pick a time and you are confirmed within minutes during working hours.
Yes. Browse the pharmacy, tap “Order on WhatsApp” on any product, and our team confirms availability, price and delivery.
We deliver across the city and most nearby districts. Share your location on WhatsApp and we will confirm delivery time and fees.
We work with major insurers. Bring your card to your visit or ask our team in advance to confirm your coverage.
Items marked “Rx” require a valid prescription. Order as usual and our pharmacist will verify it before dispatch.
The clinic is open Saturday to Thursday, 8:00 to 22:00. The WhatsApp line answers throughout these hours.